“When in doubt, tell the truth.” – Mark Twain
Aren’t we afraid of the consequences of making others feel uncomfortable or unworthy?
I use to work in Australia at a dental office where an assistant would complain all-day, turn customers away, have rude antics throughout the office, and was too stubborn to learn some of the most basic principles and procedures – yet they still kept her on staff. Why? They were afraid of firing her because they didn’t want to make her feel bad.
Telling the truth sooner is one of the most important success habits in the best world that you will ever develop. In fact, as soon as you start asking yourself that question, “when would be the best time to tell the truth,” that’s actually the best time to do so.
Will it be uncomfortable? Probably. Will it create lots of negative reactions from other peers and colleagues? Absolutely, but it’s the right thing to do. Get into the habit of telling the truth faster, especially if you’re a boss because if you don’t, having employees in your business who are considered “cancer” will end up dissecting everything about your business.
I’ve seen it happen at a number a businesses across dozens of countries and it all came because a particular person was “scared” to fire someone.
Formula For Crucial Conversations – Jack Canfield
Podcast – https://www.spreaker.com/episode/9341945