Business English Podcast | Sales | Word of Mouth & Four Cores of Credibility

Another update is here on my Sales life! and most importantly, a wonderful snippet on how you can establish four cores of credibility and be atop not only the market, but your self-worth, relationships, organizations, and society in general.

Podcast

TOEFL iBT | Listening | Membership Sneak Peek | How to Answer ‘Attitude Questions’

It’s been far too long, but the time has come! How to answer attitude questions! The full video/audios are available on my membership site, so if you’re interested, inquire today!

In this episode, I’ll give you four techniques to answer attitude questions. Sometimes in lectures, the lecturer has a tendency of using negative/positive language or casting doubt in general over “scientists’ findings,” and this is what we’re going to break down, discover, and take notes on throughout the audio.

The original video/podcast is 26 minutes long, so I’ve cut this up into a 9-minute podcast/video to give you a nice sneak peek of what’s to come all week! Stay tuned for more!

Arsenio’s Business English Podcast | Season 7: Episode 36 | E-commerce

When the pandemic struck last year, lots of things went online. Whoever had an online business experienced a boom out here in Thailand. Even the food-hailing services out here in Bangkok, Thailand experienced a massive BOOM. So, when this happened, it was a permanent shift.


In Thailand, however, the experience of shopping in some of the biggest and best malls is still an experience compared to the very ordinary and functional malls of America that just provide retail.
What’s the future of it? Let’s dive in!


Podcast

Arsenio’s Business English Podcast | Season 7: Episode 34 | Giving Bad News

This could be a process, but it could also be beneficial from the end listener’s perspective. It depends how we translate the information and how we react to it, too. I’ve been given lots of bad news before, and although some of it was a shock, it was Happy-Transforming because I can escape a cesspool of hate from specific places. Let’s hear how one break’s down bad news with an employee and listen to pointers on what to avoid.

Podcast

Arsenio’s Business English Podcast | Overcoming Racism in The Workplace

WOW! Just like 2013, 2014, 2015 all over again! It’s unbelievably unfortunate that I work under the umbrella of people who completely degrade me, lie to me, and are totally unethical, but my values, principles and everything I represent will reign! In today’s podcast, you’re going to hear a bit of a past me, things I had to overcome, present situations, and now to navigate these types of storms in life.

Note: two weeks later, out of the 6 people who I thought were minimizing me and my potentiality, only one of them was. 5 of them fought for me, and in the end, I did get my class back, as well as an additional class and my first-ever corporate class with the company.

In the end, NOT EVERYONE has a myopic point of view, and for the first time since living in Thailand, Thai women stuck up for me and what was right. So I’m truly blessed to work alongside some amazing human beings. For the one that minimized me, I simply will never deal with them again and wish them the best of luck in their future endeavors.

Podcast

Arsenio’s Business English Podcast | Season 7: Episode 21 | Conversation Gambits: What Topics to Avoid

When it comes to starting conversations, it’s really hit or miss. If you talk about football with a woman, more than likely they will be clueless. I was one-dimension about 11 years ago because I was so involved with sports while living in America that I couldn’t initiate conversations with anyone on other topics. If you find it hard to start conversations, you need to take notes in this podcast and start building up the conversation starters!

When People Get What They Want From You…

Boy, how often does this happen? Whether it’s some of my coaching students, getting their score before disappearing (and not telling me what their score was); or the language institutes that I’ve worked for who get what they want (financially) before disappearing.  How can you protect yourself from other’s agendas? In today’s podcast, I’ll give you the three “stop” doings. 

Arsenio’s Business English Podcast | Investment | Risk Management

When it comes to assessing risks, what do you do? Whether it’s everyday risks, such as buying something that you really need but you’re hesitant because of the job market. Or perhaps even risks in the stock market? Well, there are ways of getting around it, such as buying a share + an option to hedge against the risk.  That way if the price falls, you can choose to keep your share or sell it using the option you had agreed at a higher price. 

This is called mitigation, and whether you do trade stocks or you’re looking to invest in general, there’s always a way of offsetting and protecting yourself. In today’s podcast, I got you COVERED!

Arsenio’s Business English Podcast | Investment | In-Company Interviews: Diversifying Your Assets

Think about, when COVID had first erupted last year, how prepared were you — financially? Good chance that you were on the outside looking in. Meaning, when everything shut down, you put all your eggs into one basket (your main income stream) and then POOF! Gone!

How about the second, third, fourth, etc…..times that the economy in your country had been shut down due to COVID?

What I learned was diversification, whether it’s your job, multiple streams of income, and even assets….it’s unbelievably important.

In today’s podcast, you will listen to three financial managers giving their opinions on diversification.

Arsenio’s Business English Podcast | Season 7: Episode 14 | Four-Step Strategy for Dealing with Complaints

We got a fantastic one today! Listening with an open mind, repeating the problem back, being sympathetic and fair, and following up promptly is the four ways of dealing with complaints. In today’s podcast, we’re going to listen to a manager deal with a complaint from a staff member, as well as the useful phrases that will help guide you in dealing with complaints. This will be FANTASTIC for a lot of you out there, especially those of you who work cross-culturally and with foreigners. Not only that but also for native English speakers, too.