{Patreon Special} Arsenio’s Business English Podcast | Investment | The Importance of Diversification

If you have all of your assets in one market, if a downturn happens, such as what happened at the beginning of COVID, there could be a ridiculous amount of problems with your portfolio. For example, a Bangkok Bank Executive who I used to train would come in, every morning, right before COVID, and tell me that he had lost tens of thousands of dollars because the Stock Exchange of Thailand fell flat on its face.

So, how can you have diversification not only in assets but also in income management? Tune in!


{Patreon Special} Arsenio’s Business English Podcast | Investment | Asset Management: Management Classes

More ESL Podcasts are being uploaded on my Early Access and Business English Podcast badge!$5 for the Early Access Badge and $30 for the Business English Podcast badge! Message me about the benefits of both, if you’re interested!

We’re back with a comprehensive overview of management classes! Equities, commodities, gold, government bonds, etc…will all be discussed in today’s podcast, as well as a few other exercises.


Arsenio’s Business English Podcast | Investment | Best Types of Pensions & Risky Investments

There’s so much information that goes around in the world that people often find it very difficult to trust where they get their information from; let alone the markets in every country are very different from one another. In today’s podcast, I’m going to let you hear an audio of a guy, by the name of David Ramsey, rambling about absolutely nothing without coming to a conclusion. After that, we’re going to hear what professionals at major wealth managements, corporations and financial companies discuss risks. British, Japanese and American accents are on the menu for today!

{Patreon Special} Arsenio’s Business English Podcast | Season 6: Episode 34 | Positive & Negative Feedback: Workplace Scenario

Back in 2017, I had a boss that attacked me in more ways than one, threatening me by saying, “if you want to continue working here, we need to have a conversation.”

I had shivers go down my back, and at that exact time, I quit.

First, NEVER be disrespected by anyone who threatens you in that way. Second, the ridiculous conversation we had was all about his feelings and nothing about concrete facts. I went on to quit and it was the GREATEST decision I ever made.

In today’s podcast, we’re going to listen to a workplace scenario situation and dissect if it was a good conversation or not, as well as other pointers that will help you in all your relationships.

Early Access Podcast (along with 30 other scheduled podcasts) = $5 a month.
Business English Podcast (templates + 1 hour of free coaching) = $30 a month.


Arsenio’s Business English Podcast | Season 6: Episode 30 | Sickness & Business

Britons average 6.5 sick leave days a year. In America, if you take sick leave within the first couple of months of your new job, you’re not going to go back.

Meanwhile, in Australia, you have 30 holidays and a minimum of 15 sick days a year. 

A Goldman Sachs recent survey revealed that first/second-year consultants are averaging 90 days of work a week, plunging their mental health into the red zone and not having ANY personal time. The CEO, of course, shrugs his shoulders because it’s all about the money.

A complete opposite of this would be my business client in Bangkok buying each of his employees a one-year membership to a gym, giving them the opportunity to workout during their lunch break, too.

In today’s long episode, I reveal the good, the bad, the ugly, and what you can do if you’re working in a highly stressful environment.


Arsenio’s Business English Podcast | Season 6: Episode 29 | Social Trends in Your Country

When we think about the population getting poorer, people spending their time online, living longer, dying partnerships (or growing), and other trends….they change quite often.  In today’s podcast, we discuss a wide range of trends in different countries. And in the end, you’ll have an assignment to do!

Arsenio’s Business English Podcast | Season 6: Episode 27 | Trends: Disruptive Technology

I always look at the beneficial aspects of things. I find the topic of AI to be extremely amusing because people seriously think we’re on the cusp of robots taking over. However, AI has made our life easier and has forced us to think and become more sustainable instead of possessing that industrial-aged mindset. Autonomy is here, AR/VR is emerging, and Ready Player One is no joke. In today’s podcast, we’ll be discussing how well you adapt to change and seeing the culture-scape change right before our eyes.


Arsenio’s Business English Podcast | Season 6 | Sales | Mini-series Finale

We’re finally here! It’s the end of the “Sales” mini-podcast that had begun at the exact same time as season 6. Although Season 6 is still a few months away from finishing, these mini-series are the next big step in developing you as a whole — and most specifically, the purpose behind it.

In today’s final podcast is a summary of what had been talked about the past couple of weeks, as well as a glimpse into the new mini-series that will be making its debut Friday, the day after I bring on an amazing teacher from Jordan. In saying that, it’s a sweet ending to a great mini-series.

Arsenio’s Business English Podcast | Season 6 | Sales | Customer Care: Managing Complaints

We’ve all been there, having angry people yell at us from the other side of the counter, rudeness of the maids in shopping centers (Bangkok), or even despicable customer service (the majority of what I encountered in Hong Kong). Now, I have my own online business, and that ceases to exist because I obviously give 120%. However, my place of work is a different story; and although that it is considerably better than living on the outskirts of Bangkok, there are people who have a tendency of complaining to the staff. So, how can you begin to handle complaints directly? Indirectly? Online? And what’s the process?

In today’s podcast, you’re going to learn the process which will guarantee customer satisfaction. 


{Patreon Special} Arsenio’s Business English Podcast | Season 6 | Sales | Customer Retention: Building Relationships

Arsenio's ESL Podcast
{Patreon Special} Arsenio's Business English Podcast | Season 6 | Sales | Customer Retention: Building Relationships

During trying times, such as what we’re going through right now in the world, do you believe it’s easier to find new customers or easier to retain customers you already have? Sometimes we look to expand our services to a broader group, but then we forget about our existing customers and relationships deteriorate. If it’s a customer who buys cakes from you every fortnight, or someone who comes to you for coaching services. Building those relationships –and not making it seem like it’s all about the money — is unbelievably important. Let’s get into it!

Available on Patreon and Business English Podcast Badge!