{Patreon Special} Arsenio’s Business English Podcast | Season 6: Episode 34 | Positive & Negative Feedback: Workplace Scenario

Back in 2017, I had a boss that attacked me in more ways than one, threatening me by saying, “if you want to continue working here, we need to have a conversation.”

I had shivers go down my back, and at that exact time, I quit.

First, NEVER be disrespected by anyone who threatens you in that way. Second, the ridiculous conversation we had was all about his feelings and nothing about concrete facts. I went on to quit and it was the GREATEST decision I ever made.

In today’s podcast, we’re going to listen to a workplace scenario situation and dissect if it was a good conversation or not, as well as other pointers that will help you in all your relationships.

Early Access Podcast (along with 30 other scheduled podcasts) = $5 a month.
Business English Podcast (templates + 1 hour of free coaching) = $30 a month.


Arsenio’s Business English Podcast | Season 6: Episode 32 | Flight Problems & What To Do

As an ESL speaker, there’s nothing like being in another country when a flight cancellation happens, throwing your hands in the air incredulously and not being able to communicate with people as to why it was canceled, let alone what to do next.

From lost baggage, to rampant delays, overbookings, and poor customer service. We’ve all been a part of that, but how can we handle these frustrating situations? In today’s podcast, we’re going to discuss flying in general, then listen to five different situations and how to approach them.


Pronunciation Course II is Now Available!

The second relaunch is here! My pronunciation course Phase II is available for $9.99! In this course, I’ll be covering the following topics.

  • Voiceless and voiced words
  • Initial voiceless and voiced consonants
  • Final voiceless and voiced consonants
  • Grammatical endings
  • Pronouncing the -s/-es endings
  • Pronouncing the -ed Endings

There’s material, documents, and homework at the end of each segment, making this as interactive with you as possible. Phase III will be debuting this week and Phase IV and V are in the works. Enquire today!

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{Patreon Special} TOEFL iBT Reading | The Navigation Acts

More uploads are scheduled for today! Prepare yourself…..and by the way, I see that that are difficulties within some of the readings so I will either (A) do a response video. Or (B), write the explanations in the comment below the document. Stay tuned in your notifications!

Here’s the first question for all of you who follow me.

[2] The first Navigation Act was passed in 1651. The Act declared that all products grown and produced in Asia, America, and Africa should be transported only in English boats. In addition, the Act included a provision that goods transported into England from Europe should also be carried by English boats only. The second Navigation Act was passed in 1660, forbidding any importation into or exportation out of the British colonies except in English vessels. It also declared that certain products, such as cotton, sugar, and tobacco, could only be transported to England or one of its plantations.


1 Which of the following can be inferred from paragraph 2 about the first two Navigation Acts?

  • The first two Navigation Acts declared that only England could use goods from the colonies, and also stated that certain goods could be transported to all countries.
  • The first two Navigation Acts declared that only England’s colonies could benefit from the transport of goods from the colonies, and also stated that certain goods could only be exported to England and its plantations.
  • The first two Navigation Acts declared that only English vessels could be used for the transport of goods from the colonies, and also stated that certain goods could only be exported to England and its plantations.
  • The first two Navigation Acts prevented English vessels from being used for the transport of goods from the colonies, and also stated that only certain goods could be exported to England and its plantations.


Arsenio’s Business English Podcast | Season 6 | Sales | Investigating Complaints: Reporting to Customers

This is a LONG story in terms of how to deal with complaints, whether it’s in your professional life or personal life. There’s a fine line between constructive criticism, and there is just the ungrateful. Do you often continue doing work with people who have complained before? In my experience here in Thailand, I worked with companies in the outskirts of Bangkok before who had complained about me having a great personality — true story. These companies don’t deserve an amazing trainer like me, and going forward, I established a value system that helps me in choosing companies, clients, gigs.  In today’s podcast, we discuss just that.


{Patreon Special} TOEFL iBT Reading | Railroads in 19th Century America

Welcome back, everyone! I haven’t been posting blogs lately, but I’m back and giving you sneak peeks into what I have on my Patreon! Three segments are uploaded daily: reading, listening, and an integrated task. For $50 a month, you will have access to these and so much more, so make sure you reach out to me for more details! Here’s the reading segment and questions are available on my Patreon!

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[1] Life in America – and the nation itself – looked very different at the start and close of the 19th century. In 1800, 93% of the people in the United States lived in small towns or on farms, and two-thirds of those people lived within 50 miles of the Atlantic Ocean. They had no concept of fixed time: towns set their clocks based on the rising of the sun, so when it was midnight in New York, it was 11:55 in Philadelphia. Travel between these two major cities took two days by horse and carriage, prohibitively slow for most people, who had little reason to travel in any case. Their concerns were decidedly local, not national. The country didn’t even have a national anthem until 1812. Of course, all of this changed quite quickly, with rapid industrialization, westward expansion, and political unification, processes that are difficult to imagine without one accompanying development: the expansion of railroads.

[2] The industrial revolution – and “big” commerce in general – was fuelled (at least politically) by the Embargo Act of 1807 and the War of 1812 with England. At stake was control over trade, and when the Americans decided to follow an approach of self-reliance, leaders (political and business) realized that American manufacturing would have to grow, and it did, along with trade in general within the United States. But the movement of goods along the coast and from manufacturing centers farther inland required new means of transport. Canals and highways simply couldn’t accommodate all that was being moved. And so thousands of miles of railroad track were laid throughout the East and Midwest.

[3] Moving goods by rail conferred several advantages, particularly financial. Railroads could be operated throughout the year, unlike shipping on water routes, many of which were subject to freezing in winter. Trains could also move significantly more goods at one time. What these two advantages meant was that shippers and commercial enterprises could carry smaller inventories and pay less for winter storage. They also saved on insurance costs and suffered fewer losses due to accidents and mishaps.

[4] By 1850, over 9,000 miles of track had been built, primarily in the North and Midwest, where every major city was linked by 1860. And in the heartland of American agriculture at this time, in the Corn Belt from Ohio to Iowa, fully 80% of the farms were no more than 5 miles from a railway. Of course, 1860 marked the beginning of an immensely important political struggle – the American Civil War – which would have looked much different without the railways. Both the North and the South used trains to move both men and equipment over great distances. In the end, the North’s more fully developed rail system served as an enormous advantage, and without it, things may have ended much differently.

[5] Before the war ended, the federal government passed a piece of legislation that was to launch the next wave of railway construction: the 1862 Pacific Railway Act. This act authorized the construction of a transcontinental railroad that would link east and west. The settlement of the American West would not have been possible without the railways, and the railways wouldn’t have been possible without the assistance of the federal government.

[6] Between 1855 (before the Pacific Railway Act, in fact) and 1871, the government operated a system of land grants. They effectively gave a total of 129 million acres of land to new railways, land which the companies could sell or pledge as they saw fit to finance the construction of the transcontinental lines. Another 51 million acres was supplied by the separate states, and both state and federal governments provided a variety of subsidies to encourage construction. As a result, the first transcontinental line was finished in 1869, and between 1871 and 1900, with the help of the government, 170,000 miles of new track was laid throughout the country. And the western half of the continent became populated by hardworking farmers, many of whom were deeply indebted to the banks that financed their purchase of land from the railways.

[7] Thus, the America of the year 1800 was long gone. Industrialization, urbanization, and westward migration had changed the distribution of peoples on the continent. Economically, agriculture was now rivaled by industry and commerce. And the railroad companies that developed hand in hand with society and the economy had so much power that they could even dictate how people set their clocks, as “railroad time” trumped “natural time” and “local time.” By 1900, when it was 12:00 in New York, it was also 12:00 in Philadelphia.


TOEFL iBT | Listening | Lecture | Astrology

As requested by one of my Patreon students, I decided to make this available to the public by doing a video/podcast response to this specific lecture. I realized that this was one of the longest lecturers I had ever heard and my student had difficulty with comparing notes to the questions that were asked. Now, I love this particular segment because it was very difficult compared to other lecturers, and after hearing some of the listening excerpts on YouTube, I’m afraid that the majority of you will have difficulty if you come across a lengthy lecture on the test. Without further ado, let’s dive into this!


Astrology is…..

anthropology course

influenced by astrology

Roots from manifestations

asia, south america, modern day

what is astrology — celestial objects, stars, planets, moons, movement and position influence human events

broadest = search for meaning in sky

encompasses astronomy

without it, won’t have modern astronomy

no technological benefits of the skies

development = earliest records 25k years

prehistoric men made diagrams on cave walls

men examine, question, and understand process of natural world

bodies have no effect = not true

moon influences tides and rivers

awareness of this helped men and prepared for annual weather like floods

Predictive tool

ancient babylon

recording planetary movements 2k BC

they kept records for 21 years

2300 BC dated back

observations // not predictions

babylonian astrology was concerned with physical events = politics, earthquakes

position of stars can’t determine fate

gods associated with specific planets, displayed some erratic behavior, meant god was angry

Astronomy other cultures too

Alexnader the great = fundamental of the spread in Asia

Bablyloanian beliefs = greek culture

greek overtook international language

1st century BCE, two astrology, PAST, present, future and other soul and stars

greek culture spread to ancient rome

rome, astrology popular amongst lower orders of society

Cato, farmers danger

2nd century, juvenil, roman women hung on every word

high born astrological bug, tiberius started employing astrologers

intellectual romans said other planets are much further, they can only have a tiny influence compared to moons

ignores affect, parenting, health, medicine, have on other people’s characters and fate

Carnitus, belief in fate denied free will

Same time identical can live in tribes and cultures


1 What is the lecture mainly about?

  • how ancient astrology has influenced modern astronomy
  • the evolution of astrological beliefs and practices
  • a comparison of Babylonian and Greco-Roman astrology
  • ancient arguments against the power of astrology

2 What is implied about astrologers in ancient Rome?

  • They were more respected if they had Greek origins
  • They had significant influence, particularly over lower class people
  • They still utilized the ancient Babylonian script
  • They made significant contributions to the study of natural science

3 Which of the following practices took place in ancient Babylon? Choose 2 answers.

  • The positions of celestial bodies were extensively recorded
  • Kings communicated directly with the gods in the stars
  • People consulted astrologers to determine their futures
  • Precautions were taken when celestial omens were observed

4 What can be concluded about Cicero and Carneades?

  • Both of them saw good and bad aspects to astrology
  • Cicero had a negative view of astrology, while Carneades had a positive one
  • Both of them disagreed with the arguments put forward by astrologists
  • Cicero saw both good and bad sides to astrology, while Carneades had only a negative opinion

5 According to the professor, when did Astronomy begin to be used as predictive tool?

  • When Alexander conquered asla
  • Ancient Roman times
  • Around 25,000 years when prehistoric man made diagrams depicting lunar cycles on cave walls
  • Ancient Babylonian times

6 Which of the following is true about the development of Astrology?

  • By the 1st century BCE, there was only one strand of astrology concerned with reading about the past, present, and future
  • The earliest records of astronomical cycles dated back to ancient Babylonian times
  • Alexander contributed greatly to the spread of Astrology
  • Babylonian astrology was concerned with how the position of stars could determine a single person’s fate

Arsenio’s ESL Podcast | Personal Development | How to Develop a Plan to Learn Anything

Here’s another personal development special for you. This is unbelievably important for EVERYONE around the world.  Too often we become reactive with our days. We solve problems more than development, and this is what causes us to become lethargic.  So, how can we go about changing that? Well, it’s about going from a fixed mindset to a growth mindset. Coming up with a development plan and putting it into a calendar. In today’s podcast, I discuss just how you can do that.