When preparing questions for a Q&A session, consider asking questions from different angles.

Find out details

Who…..? What……? Where….? When…? How…?

Elicit Justifications

  • Why do you think…..?
  • Why should…..?

Ask for illustration of points made

  • Can you give an example of that?
  • What evidence is there for…..?

Explore time frames

  • What do you see happening next year?
  • What has been the biggest lesson learned so far?
  • When did this trend begin?

Avoid loaded questions and question that may be perceived as hostile. Make sure you interactions actually includes a question the speaker can answer. When you ask a question, consider your tone of voice, body language, and facial expression to ensure effective, open communication.

Read and listen to the way the questions were asked from listening.

  1. Identify the potential problems with each one of the vocabulary terms in the box down below.
hostile           loaded             no question
  1. ……but anyway, what can we actually change? Do we have any concrete ideas?
  2. ….but isn’t the technology a little bit clumsy?
  3. …..if I may ask a question. Sorry, Rashid,…..what you’re saying is really worrying me. I don’t see how we can be giving presentations about our campaigns online! It just isn’t feasible, at all. I hear what you’re saying, but I can’t see how it will actually work in practice.
  4. I’m completely lost for words. How can we do our work on a tablet?

Speed of Trust: Season 4 – Episode 38 – Create Transparency

Behavior #3 — Create Transparency — is about being open. It’s about being real and genuine and telling the truth in a way people can verify. It’s based on principles of honesty, openness, integrity, and authenticity. I also like to include the principle of light, because when something is transparent, light will flow through it.

The opposite of creating transparency is to hide, cover, obscure, or make dark. It includes hoarding, withholding, having secrets, and failing to disclose. It includes hidden agendas, hidden meaning, hidden objectives.

The counterfeit of transparency is illusion. It’s pretending, “seeming” rather than “being,” making things appear different than they really are. The internet is a good example of both transparency and illusion. At the same time as it engenders extraordinary transparency, allowing people to get information and access truth wherever they live, it also creates a place where people can make up false names.

Stephen Covey’s Speed of Trust

Transparency will usually establish trust fast. For example, when a charity recently fell into trouble, it took the quickest path to restore trust, which was simply to show people where their money was going. In situations where there is a conflict of interest, the best way to prevent it from turning into a concern is to simple by up-front about it and to address it in the spirit of complete disclosure. Transparent companies are constantly disclosing relationships, interests, and conflicts ahead of time so that everything is always out in the open and no one can question their agenda.

Stories in the podcast

  • Pencils of promise
  • Ex-colleague and being a bad teacher

Arsenio’s ESL Podcast: Season 3 – Developing Speaking – Negotiating & Collaborating

I’m bringing negotiating and speaking back for one week! Maybe two. Just for these last couple of weeks. Upper Intermediate will surely have it, so stay tuned for that! Here’s a speaking bank and talking about different jobs in the world.

1. What do you think?

2. What do you think about…..

3. What about you?

4. Do you agree?

5. Don’t you think so?


Yes, I agree.

Yes, you’re right.



I think you’re right.

That’s true.

I agree with you.

I see what you mean.

That’s a good idea.


I see what you mean, but…

I suppose so, but….

I’m not sure.

Maybe, but…

I agree up to a point, but…..

Here are some jobs. I want you to grab a friend and talk to each other about how these jobs POSSIBLY improve/not help society.




Entrepreneur (career)


Arsenio’s ESL Podcast: Season 3 – Episode 54 – Presentation Skill – Managing Questions

That’s right! I hope you guys are excited about this new installment. Since I’ve given so many presentations, and having a massive interview come up, I want to start delivering different things and implementing a little personal development into these lessons that will help you. Learning how to manage questions makes ALL the difference in the world. So without further ado, let’s get into this!

When you’re giving any kind of presentation or talk, you may want to leave some time for questions at the end. If you’re constantly interrupted, it will disrupt your flow-state, presentation, and ultimately irritate you. So, here are some different ways of dealing with that.

Stating you will take questions.

Telling your audience, at the beginning, when you will take questions is important.

Please hold all questions until the end.

I’ll be happy to answer any questions later.

Taking questions.

This is the part when you tell the audience that questions are now to be taken.

I’d be happy now to take a few questions.

Let’s open it up and see if you have any questions.

You don’t have to answer every question. If you answered it already, refer quickly to what you said. If you can’t answer a question, it’s best to be honest about it and say so.


Referring back to a previous point.

I believe I answered that question previously.

I think I’ve already answer that.

Like I said before,……..

Stating you don’t know the answer.

I’m afraid I don’t know.

I’m sorry, but I don’t have the answer to that.

Arsenio’s ESL Facebook Live Lesson: Episode 002: Writing – Mechanics & Capitalization

My ESL students have spoken, and I decided to deliver.  Here is the first episode on writing!

Because this is going to be about basics, I want to let you guys know in advance that this is writing for Pre-Intermediate students.  The majority of my Thai students have problems with capitalization, and this is something that needs to be addressed and understood because when you’re writing, in any kind of exam, test, essay, or even just a segment, making these mistakes won’t be a good look.  Therefore, I’m going over the basics with you guys today and some sentences to help you.

However, it’s time to test yourself write now by writing a paragraph introducing yourself on my Facebook page.  This will be good for a lot of learners to break the ice and not be scared to receive constructive criticism.  From there, mechanics will be applied.


Write a paragraph introducing yourself and post it on my Facebook page under either in the notes or this video!


  1. The first word in the sentence must always be capitalized.
  2. The pronoun I will never be lowercase.
  3. I’m, I’ve or any other apostrophe I words — the I must be capitalized.
  4. Different abbreviations can be used in informal writing.  CNN, FOX NEWS, USA, JPN
  5. Proper nouns: Mr., Mrs, Ms. and and names of people and their titles.
  6. Nationalities: Chinese, Greek, Estonian, Brazilian, Ecuadorian
  7. Names of cities, states, countries.
  8. Specific geographic locations like South America, North America, Eastern Europe, but not the regular compass directions such as east, west, north, or south.
  9. Days, months, holidays, special days, but never the seasons of the year.
  10. Specific structures and hotels must be capitalized.
  11. Universities, clubs, teams, government agencies
  12. Names of school courses like English 202 and Communications 315, but not names of classes without numbers, except languages: Japanese Literature.
  13. First, last, and all important words, books, magazines, movies, stories, songs, tv programs.


Correcting Capitalization Errors in Sentences

  1. his major is economics.
  2. christmas is a holiday not only celebrated in america, but dozens of other countries.
  3. christmas is always celebrated on the 25th of december.
  4. laem chabang is a seasport city of thailand.
  5. chulalongkorn university is located near sam yan mrt station.
  6. my student is taking four classes this semester: physics 201, entrepreneurship 101, graphic designing, and physical education.
  7. one of my favorite books ever is the one by Napoleon Hill called law of success.
  8. my suitemate at university was from california, so he spoke with a similar accent to mine.
  9. the two main religions in thailand are buddhism and muslim.


Arsenio’s ESL Podcast: Special – IELTS – Improving Fluency & Coherence

Welcome back, my students of the world! It’s time to go over two criteria that the examiner will assess you on in terms of speaking: Coherence & Fluency.

The notes that I recently showed you in the last live coaching will help you organize your ideas in a logical way.

One way to link your ideas is by using words and phrases like after, that, because of this, but, also, etc. We can also connect ideas using pronouns.

Tactic: It is important to use a variety of language.  Don’t REPEAT! I can’t stress this enough.

  • Think about the topic
  • Organize your ideas (improve your coherence).
  • Keep going during your talk (improve your fluency).

Task 2

Describe a person who has been an important influence in your life.

You should say…..

  • who this person is and how long you have known him or her for
  • why you chose this person
  • how this person has influenced your life

and explain how you feel about him or her.

Typical Notes

Who and how long? Les Brown/70 years old/speaker and transformational coach/lives in America/never met him.

Why I chose him: inspired me to get out of my rut in Thailand, made goals, learned about personal development, transformed my life completely.

How he has influenced my life taught me how to keep going/ stop becoming a victim/ don’t give up/ passion in what I do.

My feelings grateful/admiration/proud

Some things to think about. 

When you make notes, how do you write them? List? Scattered? Mindmap? Do you write single words? Long phrases? Whole sentences?

Idea connecting phrases

  • I’ve decided to talk about….
  • I’ve known him/her…
  • I chose him/her because/……
  • I think she/he has influenced my life by…..
  • When I think of him/her, I feel…….


IELTS Live Coaching PDF – Episode 003

YouTube – Coming Soon

Arsenio’s ESL Podcast: Special – IELTS – Speaking Test Basics

Hello, everyone! Free IELTS Coaching on Facebook live was this past Sunday, but now I decided to do a YouTube video and a podcast on what I covered on there! This normally debuts every Sunday at 7am Bangkok, Thailand time — unless something happens.  But I’m glad to be bringing this to you guys today and we’re going to go from the very basics with what I have on the lesson.

Again, this lesson is available in PDF form, so be sure to tune into either the note I posted, the PDF I provided, or the other forms I have.


 Get ready to speak!


As I’ve told you guys so many times before, there are frequently asked questions on the IELTS speaking part of the examination, and it normally starts like this.


  1. Can you tell me your name, please?
  2. What’s your candidate number?
  3. Can I see your card?
  4. Thank you. Ok, now in this first part, I’d like to ask you some questions.  Let’s talk about __________.


You get the idea.  So, getting familiar with familiar topics are extremely crucial.  These familiar questions are things about family, likes, dislikes, etc.



Let’s talk about where you live.

  • What do you like most about your home town/city? Why?
  • Is your home town/city a popular place for tourists to visit? Why/why not?
  • Do you think your home town/city has changed much in recent years? Why/why not?


At the end of each question, expect there to be follow-up questions from the examiner.  Your goal is to beat them to the punch.  Once the question is asked, always think “why?”  ALWAYS! Don’t let them ask you why.


Please do not memorize verbatim.  If you memorize anything, the examiner will stop you and ask a different question to throw you off your game.  Your goal is to be as natural as possible.


Answer the questions down below and don’t write anything.  No notes or anything, just speak freely and record yourself on a device.

  • When someone visits your town/city, do you recommend the main tourist attractions, or places off the beaten path?
  • What are some popular non-touristy dishes in your country?
  • What’s the 2nd/3rd best celebration in your country?


Arsenio’s ESL Podcast: Season 3 – Episode 6 – Pronunciation – Ignoring The Consonant in Speech

Yes! A lot of my students have asked this question, so here it is, along with some sentences for you to repeat out loud.  This exercise will enable you to take out the unnecessary, second-to-last consonant, which is impossible to say. Let’s go over it.

/kt + s/ = / ks/

Fact = facs – Not Facts

Facts of life = facs of life

Act = acs

Acts appropriately = acs appropriately

direct = direcs – Not Directs

Direcs this project


/pt = s/ = /ps/

Adapt = adaps – Not Adapts

Adaps to the changes

Concept = conceps – Not Concepts

Conceps in math

Accept/Acceps – Not Accepts

Acceps responsibility


/nd + z/ = /nz/

Sends = Sens – Not Sends

Sens a signal

Lend = Lens – Not Lends

Lens a hand

Friend = friens – Not Friends

Friens and family




Emergency Vacation: Singapore!

Yes, you read it right! Because of ridiculous rules at immigration and me just simply not wanting to inject anymore of my hard-earned money into this economy, I decided to take (literally) a one-day trip to Singapore.

As you probably already know, I’ve had several layovers in Singapore because I had to switch to a bigger plane before heading to LAX via Narita Airport in Japan.  What I loved so much about Singapore was the service, transit hotel, and being able to take a shower for $9 USD.

Well, this is finally the time I’m going to step outside the airport and see what the rest of the country has to offer.  With a hotel stationed just right outside a line that heads directly into the airport, and with one of my favorite people in the world (student who studies at MDIS in Singapore) waiting for me there with maybe a couple other friends, this will make for an interestingly short trip.  I booked a hotel I might not be at for long.  I might go sightseeing and head to Sentosa Island, but there are a variety of different things that will be coming up.

Chief Factors Which Enter Into The Development of An Attractive Personality

First: Form the habit of interesting yourself in other people; and make it your business to find their good qualities and speak of them in terms of praise.

Second: Develop the ability to speak with force and conviction, both in your ordinary conversational tones and before public gatherings, where you must use more volume.

Third: Clothes yourself in a style that is becoming to your physical build and the work in which you are engaged.

Fourth: Develop a positive character, through the aid of the formula outlined in this lesson.

Fifth: Learn how to shake hands so that you express warmth of feeling and enthusiasm through this form of greeting.

Sixth: Attract the people to you by first :attracting yourself” to them.

Seventh: Remember that your only limitation, within reason, is the one which YOU set up in YOUR OWN mind.

  • If you will cultivate those finer thoughts, and feelings, and actions, out of which a positive character is built, and then learn to express yourself with force and conviction, you will have developed an attractive personality.
  • There is a great power of attraction back of the person who has a positive character, and this power expresses itself through unseen as well as visible sources.
  • Every “shady” transaction in which you engage, every negative thought that you think, and every destructive act in which you indulge, destroys just so much of that “subtle something” within you that is known as character.

For example, I do my banking here in Thailand with KTB, not because it’s the closest, but because the tellers, cashiers, and even people working the door are unbelievably charismatic.

I always eat pizza at a restaurant called wine connection, not only because the pizza is delicious, but because the waiters and waitresses are amazing with service.

The people who I engage with throughout my daily life I’m attracted to because their personalities, character, and charisma is rare.