Arsenio’s Business English Podcast | Season 6: Episode 6 | In-Company Interview

Welcome back to a super special! If you’re already on my Patreon Business English badge, thank you so much! The PDF and assignment you’ll be able to find on my Patreon for this podcast. For those of you who are just passing by to listen, enjoy this one!

In today’s podcast, we’re going to listen to a woman’s daily routine, as well as different idioms, developing vocabulary, and practicing your listening techniques you’ve learned in the previous seasons to help adapt to her accent. This is an excellent exercise with lots of skill-building, so tune in!


Arsenio’s Business English Podcast | Season 6 | Sales | Features & Benefits – Early Access & Business English Badge Patreon

“Features tell but benefits sell. You’ve got to know the benefits of your product if you want to close.”

In today’s podcast, I discuss how Apple discusses all the features but without benefits, leading to me not buying any of their products in the last half-decade. 

I always beckon the question: “how will your product make my life easier?”

If you can’t answer that, I don’t buy.

So, in regards to my online teaching business, people have seen results just by listening to a 15-minute podcast. They actually get the benefits for free, and this is why my podcast sells itself because of the amazing content I give.

If you’re in sales, have a product, or service, these are things you MUST address.  Tune in!


IELTS | Developing Speaking | Impromptu Topics

You read it right! In today’s podcast/live video, we’re going to be discussing how you can quickly think on your feet. I was having a discussion with a nurse recently and she has constant pauses and hesitations. This could be for a number of reasons, but the goal here is to rewire how you think. I don’t have difficulty with answering topics because there are associations/feelings with each word. For instance, if you say deforestation, I quickly think of either the fires raging in Brazil or the deforestation that takes place, quietly, in the north of Thailand. So, with that being said, here are some topics that you can write on index cards and play the game with your friends to start boosting your response rate.

  • Challenging experience
  • Learning English
  • Future studies
  • Benefits and drawbacks to international aid organizations
  • You’ve been doing a long time
  • Disadvantages for online auction sites
  • A family you take after most…
  • Your childhood neighbors
  • Why do you go on holiday?
  • Working with children in orphanage
  • What do you dislike about science?
  • New technology effect on future employment
  • Extreme diets
  • Online learning
  • Business leaders
  • Climate change
  • endangered species
  • Refugee crisis
  • The future of cinema

Put the above bullet points on index cards and play it with friends!

TOEFL iBT | Patreon Special | Speaking Question 4 | Canyons | What Notes to Take

Welcome back to another TOEFL iBT speaking question, everyone! Today we’re going to be discussing speaking question 4 and for good reason. Earlier I was coaching one of my students and we had come across a very difficult segment. There were three reasons, a long with an extensive opening introduction, and she was at a loss of where to go about taking notes. I told her that she wouldn’t be able to take ALL THE NOTES, so her goal would to do this instead….which is down below in the video and podcast.

My Notes from The Audio (available on the video and podcast)


Canyon is a deep split resulting from erosion

plateau canyons – source of water that creates them


– form on plateaus

– shaped by geological forces and wind and rain that wears them down

rain creates rivers

rivers eat into plateau and be very wide




deeper than they are wide

so narrow

created by flash floods

periods of heavy rain –> occurs 6 hours after

slot canyons are found in sandstone and limestone and typical locations for large slot canyons


TOEFL iTP | Written Expression | Mini-test #1 Breakdown

BOOM! We got a big one today. For the first time, I’m introducing the written expression part of TOEFL iTP! This is a big shout out to a wonderful fan of mine….so here’s is the massive breakdown of each individual question with answers.  If you guys are interested in each question’s formula and additional work, videos, exclusive podcasts, know that there is a membership (TOEFL iTP Badge) available! Inquire!


Arsenio’s Business English Podcast | Season 6 | Sales | Planning

Planning is absolutely ESSENTIAL in the world of life. Whether you’re planning daily goals, weekly, monthly, quarterly….it’s all part of the process. A workout enthusiast once said “failing to plan is planning to fail.” So, when we talk about sales in general, what are some of the targets that you set yourself at the beginning of the year? Or perhaps, monthly targets? Do you “up the ante,” so to speak? Do you increase it every month? How about personal development? Planning activities with your family members? Planning for “me” time? All of these questions need to be answered before execution because if you don’t have anything on your schedule, to begin with, you’ve already failed.

Blog source: In Company 3.0 Elementary

Additional write up is available on my Business English badge. The podcast release is both on early access and the business English podcast.


TOEFL iTP | Listening Part C | Longman | Bookstore Conversation

(Early Access Podcast) – Available on UDEMY!

Welcome back to another ESL podcast! And today is a TOEFL iTP special! I know many of you have been waiting, but also be sure to tune into my Patreon! I do lots of exclusive TOEFL iTP material over there, as well as you get two coaching hours per month to learn with me (and a discount for additional hours you may need). Nonetheless, let’s get into the listening Part C!

Note: This is not the TOEFL iTP badge, only the early access badge. So this episode will be available to the public. TOEFL iTP audios/videos are exclusive to the badge. 😉

Arsenio’s ESL Podcast | Season 5 Episode 191 | Presentation Skills | How to Cope with Different Presentation/Lecture Styles

Many people, like me, enjoy different presentation styles — based on tonality, energy, story-telling, etc.  I have my favorites, and then there are presenters that put me to sleep. So, if you’re someone who not only has to listen to a presentation but also engage in meetings with foreigners who speak monotone….how can you cope? Well, that’s today’s discussion. Tune in!

  1. Think of two lecturers you have had during your academic/professional career. Describe the style and approach of each one in the comment section on this blog.
  • organization of material
  • speed of delivery
  • style of lecture
  • visuals and support material provided

If you regularly have the same lecturer, you will become familiar with the speed of delivery, the amount of support provided, and the organization of material. When the lecturer is new to you, be prepared with your notebook and audio recorded. Access all available support material, and listen for clues to the organization of the lecture in the opening to the lecture.

Listen to two parts of a lecture in the podcast down below. Identify which lecturer does each thing, Speaker A (Brett Wilson) or Speaker B (Sofia Lang).

  1. Provides pre-reading
  2. Starts with examples and then moves to general statements
  3. Encourages interaction
  4. Gives clear verbal signposts for the organization
  5. Speaks faster
  6. Relies on visuals for showing organization

Arsenio’s ESL Podcast | Season 5 Episode 191 | Presentation Skills | How to Cope with Different Presentation/Lecture Styles

Many people, like me, enjoy different presentation styles — based on tonality, energy, story-telling, etc.  I have my favorites, and then there are presenters that put me to sleep. So, if you’re someone who not only has to listen to a presentation but also engage in meetings with foreigners who speak monotone….how can you cope? Well, that’s today’s discussion. Tune in!

The study skills element of this course has provided opportunities to…

  • develop an understanding of concepts and skills important for the learning process.
  • reflect on your own learning development.
  • build your group-work skills.
  • develop your planning, prioritization, and self-evaluation skills.

Study skills will remain important throughout your academic and professional life. Success in these domains involves reflecting on the strengths of your knowledge and skills in particular areas relating to studying, and developing your skills through further experience. One of the first steps to future success in your studies is to identify areas for development and to prioritize these.

Already goodWant to know moreWant to develop furtherKnowledge, skills, qualities, and experienceOrder of importance
Understanding success and self-management
People skills
Creative thinking and problem-solving
The art of reflection
Successful job application
Critical and analytical thinking
Improving performance on exams and
Improving underlying academic skills


Arsenio’s ESL Podcast | Season 5 Episode 188 | Listening | Dealing with Conflict Debate

Welcome back! Today we’re going to listen to a debate about proactive and yielding methods of dealing with conflict. There are also some techniques in regards to listening to confirm predictions and anticipating information to come. This is great for IELTS students. So, let’s go over some methods.

  1. What methods do people use to deal with conflict? Make a list.
  2. Which methods confront conflict and which attempt to prevent it?

Read the list of methods for managing conflict. Predict which may be suggested by a proactive style, and which by a yielding style. You will have to listen to the podcast down below to do the exercise.

__ Offer positive reasons for the other side to change their position.

__ Make the effort to understand your opponents’ viewpoint.

__ Cooperate with your opponents by doing some, but not all, of what they want.

__ Do what the other side wants you to do in order to maintain a good relationship.

__ Avoid situations in which the stronger side is able to dominate.

__ Do nothing and wait for the situation to resolve itself.

Skillful listeners use all the available information to predict information the speaker will give. Anticipating in this way supports the listeners: as the speaker continues, the listeners confirm their predictions and/or identify new themes in the communication.

  • Read through the information available about the lecture or discussion, e.g., handouts, notes, etc.
  • Review titles and visuals and consider their connection to the topic.
  • Anticipate missing information, e.g.:
  1. What kind of information is missing?
  2. What has the speaker not discussed yet?
  3. What stage of the argument is missing?
Proactive Conflict ManagementsYielding Conflict Management
Speaker 1
Cooperative methods are
Results are 2_________
Provides a positive 3_________
for those involved
Difficult due to high levels of
May require training and 5___________

Speaker 4
It is irresponsible to ……
11 ____________
Positive rewards….. 12___________
Speaker 2
Conflict situations often
__________6 if we just wait
Loss of face in a conflict situation can damage 7________

Speaker 3
The proactive style …….
In reality, in most relationships one side 9__________
Stronger sides …….. 10 __________
Fill in the blank (IELTS-style flow chart)